Client Access & Security Policy
1. Ownership & Control
PredictiveLead.io operates as a strategy and execution partner.
All core assets remain the property of the client at all times, including but not limited to:
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Domains and sub-domains (e.g. Namecheap, GoDaddy, Cloudflare)
Email inboxes and mail systems (e.g. Google Workspace, Microsoft 365)
CRM platforms (e.g. Pipedrive, HubSpot, Salesforce, Close)
Scheduling and booking tools (e.g. Calendly)
Outbound and enrichment platforms connected to client assets (e.g. Apollo.io, Instantly.ai, Smartlead)
Client data, lead lists, prospect records, and campaign results
PredictiveLead.io does not claim ownership of, resell, or reuse any client-owned infrastructure, accounts, or data under any circumstances.
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2. Access Principles
PredictiveLead.io follows a least-access, purpose-limited security model.
We only request access that is:
Necessary for technical setup or campaign execution
Time-bound
Revocable by the client at any time
We do not require permanent or unrestricted administrative access.
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3. Approved Access Methods
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3.1 Delegated or Role-Based Access (Preferred)
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Clients may grant PredictiveLead.io:
Delegated admin access (Google Workspace / Microsoft 365), or
A limited IT role with DNS and inbox configuration permissions​
This allows PredictiveLead.io to:
Configure SPF, DKIM, and DMARC
Create or connect outreach inboxes
Monitor deliverability health
No password sharing is required.
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3.2 Temporary Administrative Access (Setup Only)
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If delegated access is not available, clients may provide:
A temporary admin login
Two-factor authentication enabled
This access is used only for:
Initial domain and inbox setup
Technical verification
Clients may revoke or downgrade access immediately after setup.
3.3 Tool-Level Access (Ongoing Operations)
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For daily campaign execution, PredictiveLead.io operates via:
Outreach tools (e.g. Apollo, Instantly, Smartlead)
CRM platforms (if applicable)
Clients grant access through user invitations, not shared credentials.
4. What PredictiveLead.io Will Never Request
For security and compliance reasons, PredictiveLead.io will never ask for:
Personal email passwords
Primary company admin passwords
Bank, payment gateway, or financial system access
Access unrelated to outbound marketing execution
5. Data Protection & Usage
PredictiveLead.io commits to:
Using client data solely for agreed campaign purposes
Not reselling, sharing, or reusing data across clients
Maintaining logical separation between client campaigns
Applying industry-standard security practices within our tools
PredictiveLead.io does not store client credentials outside of secure, encrypted systems provided by approved third-party tools.
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6. Access Revocation
Clients may:
Modify
Limit
Revoke access
At any time, without penalty.
Upon engagement termination:
PredictiveLead.io will cease campaign activity
Tool access will be removed
No client data will be retained beyond contractual requirements
7. Responsibility Boundaries
PredictiveLead.io is responsible for:
Technical outreach setup
Deliverability best practices
Campaign execution and optimisation
Reporting on agreed KPIs
PredictiveLead.io is not responsible for:
Client internal IT systems outside outreach scope
Sales calls or closing activities
Internal data security policies beyond granted access
8. Compliance & Trust
This policy aligns with:
General data protection best practices
Australian B2B security expectations
Enterprise SaaS access standards
PredictiveLead.io treats client infrastructure with the same care as its own.
9. Policy Acceptance
By engaging PredictiveLead.io services, clients acknowledge and agree to this Client Access & Security Policy.
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​​Last Updated: December 2025